Returns and refunds

Every Rust & Redemption piece is printed to order just for you. Because of that, we can't accept returns for change of mind or wrong size. But if something's not right with your gear, we'll make it right.

Damaged, defective, misprinted or wrong item

If your order arrives misprinted, damaged, defective, or isn't what you ordered, email us within 21 days of delivery with:

• Your order number
• A clear photo of the problem

We'll send a free replacement or a full refund, your choice. No need to send the item back.

Sizing

Please check the size chart on each product page before ordering. Since every tee is made to order, we can't exchange or refund for the wrong size or colour.

Lost or delayed orders

If your order hasn't arrived within 21 days of shipping, contact us and we'll track it down with the carrier or send a replacement.

Orders sent to an incorrect address entered at checkout aren't covered, but if the package comes back to us we'll do what we can to get it to you.

Cancellations and changes

Orders head into production quickly. If you need to cancel or change something, email us as soon as possible. Once an order has been printed, it can't be cancelled.

Refunds

Approved refunds go back to your original payment method and usually show up within 5–10 business days, depending on your bank.

Need a hand?

Email info@rustredemption.com and we'll get you sorted.